A. On Android
Background Location Permission Notice
When you first download the app on your Android device or at some point while using the Trailforks app, you might receive a notification stating that Trailforks is accessing your location in the background. This is normal.
Trailforks does not get your location in the background unless you are actively recording a ride.
The notification is very misleading to users as it may appear at any time for any app that has used background location at some point.
In the case of using Trailforks, you do want to enable background location access, especially if you record rides.
For the Trailforks GPS recording feature to function properly, you must select the permission to "Allow all the time."
Here is a video that will show you how to change the location permissions for the Trailforks Android app:
Note from the Trailforks founder: I have dozens of tracking apps installed on my phone and they all have had this new Android notice come up at some point, even if I haven't opened the app in weeks.
B. On iOS
- Go to Settings > Location and Privacy > Location Services
- Tap on Trailforks to change your location permission settings.
C. On trailforks.com
If you wish to enable location permissions for trailforks.com, specifically for routing to your location on the main Trailforks map, you can do so via the browser settings:
You may see the waypoint icon showing that your location is denied in your browser address bar. Clicking on that waypoint icon will allow you to 'manage' your location settings for your browser specific to trailforks.com.
If you wish to re-center your location on the trailforks.com main map, you will have to enable location permissions for your browser specifically for trailforks.com. You can adjust this setting at any time to block trailforks.com from knowing your location.