Trail reports may be assigned an issue status of Open, In Progress, Complete or Canceled. In addition admins may assign a specific user to report on and complete an issue.
Admins may easily view of list of issues and the corresponding status for regions they are responsible for. They can easily update issue status, assign users to complete issues, mark issues as complete or canceled.
Creating issues from trail reports and assigning users to work on those issues is a great tool to help organize, track and complete trail work.
Let's get started!
Adding an Issue Status
Adding a trail report can be done two ways. When creating a new report or on an existing report.
When marking a new report as a "Minor Issue / Yellow" or as a "Significant Issue / Amber", you'll see a new option show up. This new option is pre-checked and reads; Create an "Issue Status". Simply continue to fill out and submit the report as usual. This report now has a new status attached to it. Remember to uncheck the option if you do not wish to add an issue status.
To add a status issue to an existing trail report simply navigate to the trail report page. Under 'Status' you will see an option to "open an issue status".
Click this link to create the issue status. The report will update automatically and you will see that the issue status has been created and set to "Open".
Keep in mind that an issue status will only be created if you have the appropriate admin permissions.
Viewing Issue Status for a Region
To view Issue Status for a region, navigate to the region page on Trailforks and select the 'Reports' tab. Feel free to sort and filter as you like but the 'open issues' tab is a convenient way to view a list of all the current issues being tracked for the region.
Viewing Issue Status for Individual Users
Users may easily view and keep track of issues that have been assigned to them. Visit your Assigned Issues page by using the Trailforks main navigation menu.
Assigning an Issue Status to a User
Each issue status may be assigned to a specific user. This may be done on the individual report page, the region issue status page or a user 'My Open Issues' page.
On the add report page, click on the 'update status' button. New options will appear where you may search and assign a user to the status issue.
On the region and user pages click on the little red circle icon that indicates the status of the issue.
A small window will pop up where you may search for a user to assign to the issue.
Updating an Issue Status
Updating an issues status to Open, In Progress, Completed or Canceled is done the same way as assigning it to a user. In this case, click on the appropriate checkbox for the desired status.
