Troubleshooting

Trailforks.com website issues

• Mobile Website Says "Access is denied!" When Finding Location

App Issues

• App Can't Find Location & Recording Issues
• Ridelog not Syncing to Strava
• Trouble Logging Into App
• Trails Missing From Map
• Trail Status Doesn't Match Latest Trail Report
• Stop App From Asking for Location

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Account/Subscription Issues

• I Paid For Trailforks Pro & My App Doesn't Recognize It

Trouble Logging In

• Unable to Login on New Device or Restore Pro Subscription
• Outside account login problems