Where applicable, to align with local sales tax laws, Trailforks will collect taxes on subscriptions purchased through outsideonline.com, gaiagps.com, and trailforks.com.
This change is aimed at supporting the integrity of our operations and the communities we serve. Please note that the base subscription price is not changing. Sales tax is determined by relevant tax laws and not kept by Trailforks.
Is my Trailforks subscription taxable?
If sales tax applies, tax will be included in your purchase confirmation. You should see tax items listed separately on your purchase receipt. Your Trailforks subscription may be subject to sales tax in certain countries, states, or provinces as governed by your region’s tax laws.
How does Trailforks determine the sales tax rate?
Tax rates vary by country, state, territory, and city, and are based on the applicable rate at the time of your Trailforks subscription charge. These amounts can change over time with local tax requirements.
If you think the tax amount is incorrect, please verify your billing information. Instructions on how to update your billing information can be found here.
Why am I unable to add my postal code?
Please make sure you are following the format of your postal code. Enter your 5-digit US postal code or full international postal code with spaces. You may need to add a space between the first three and last three characters. If you still have issues, please submit a request, and a member of our team will reach out to you.