If you would like to cancel your auto-converting Trailforks Pro or Trailforks Pro with Outside+ trial, you may do so by signing into the account you used to originally subscribe to Trailforks, be it your Apple Account or Google Play Account.
Trailforks Pro and Trailforks Pro with Outside+ subscriptions are renewed annually. If you are currently in a 14-day Trailforks Pro or Trailforks Pro with Outside+ trial subscription and do not wish to convert into an annually-renewing subscription, you will need to cancel your subscription before the auto-conversion date.
If you choose to cancel your subscription, it will stay active until your trial ends, and your account should not auto-convert into an annually-renewing Trailforks Pro or Trailforks Pro with Outside+ subscription.
If you are in an active trial for Trailforks Pro, you will not be able to switch over to a Trailforks Pro with Outside+ subscription. If you are interested in changing your membership type, please see this article.
Cancel Auto-Converting Trial on iOS:
2. Tap your name.
3. Tap Subscriptions.
4. Tap your Trailforks Pro subscription.
5. Tap Cancel Subscription.
If you were charged for the auto-conversion of the trial into an annually renewing Trailforks Pro subscription, please contact Apple support. We are unable to offer refunds for subscriptions purchased through the Apple app store.
Cancel Auto-Converting Trial on Android:
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions > Subscriptions.
4. Select your Trailforks Pro subscription.
5. Tap Cancel Subscription.
6. Follow the instructions.
If you have questions about cancelling or changing your annually renewing Trailforks Pro or Trailforks Pro with Outside+ membership, please visit this article.