The Strava to Trailforks sync has been popular, too popular! Trailforks is at our capacity of our Strava API usage. So there is often long delays for your Strava activity to sync to Trailforks as it sits in a queue. If you have a Trailforks Pro subscription or are a large content contributor to Trailforks, your activities will be bumped to the top of the queue.
If you want to have your activity data available on Trailforks in a timely manor, we recommend one of the following:
- Record your activity using the Trailforks App. There is no delay.
- If you use a Garmin device, connect your Garmin account directly to Trailforks. There is no queue with Garmin syncing.
You can still sync your activity to Strava with either option above. In these scenarios the direction of syncing is reversed, Garmin -> Trailforks -> Strava
STEP 1 - Connect Garmin
On your profile page you likely see a message like this, simply click the blue Connect Garmin account
If you do not, go here to setup your Garmin connection https://www.trailforks.com/ridelog/garminautoimport/
STEP 2 - Disable Strava Sync
You don't want rides being synced from both places and possible creating duplicates. So verify that the "Enable" is NOT checked on your Strava sync settings page here: https://www.trailforks.com/ridelog/stravaautoimport/